If you have submitted your school uniform order and received your confirmation email from Your School Uniform, you can still cancel your order provided that it has not yet entered the awaiting picking process (this is the stage before production and you can see what stage your order is at by logging into your account and tracking your order
Please reply to the order confirmation email and mark it ‘CANCEL MY ORDER’ in the subject line. Please ensure you supply your name, invoice address post code, product ordered and order number on the email.
If you have misplaced your confirmation email - send an email to email@example.com
and quote your order number.
If you wish to cancel your order after the awaiting picking stage,you will need to wait until you receive your school uniform order and then follow our Returns procedure. On cancellation for whatever reason you must return to us the goods we have delivered to you.